The Pitfall of Commiseration
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It's a common scenario: a team member expresses frustration to their manager about a company policy, a client issue, or an internal process. The manager, wanting to build rapport, nods along and perhaps adds a complaint of their own. The intention is often to connect, but this act of commiseration is a counterproductive habit for leaders. It trades a moment of superficial agreement for a long-term negative impact on team culture and effectiveness.